Privacy Policy

We collect information you provide directly and data generated when you use TourMeApp.

• Account details: name, username, email address, phone number (optional), and password when you register or update your profile.
• Authentication data: session tokens stored locally so you can stay signed in securely.
• Tour activity: videos watched, language preferences, likes, comments, and playlist selections within virtual tours.
• Event participation: enrollments, registration status, and payment-related metadata for paid events when applicable.
• Support communications: messages you send to support@tourmeapp.com.
• Device and usage data: browser type, approximate location derived from IP address, pages visited, and interaction timestamps to improve performance and security.
• Preferences: language (English, Spanish, or Portuguese), theme (light/dark), and subtitle settings stored in your browser.

We use collected information to operate and improve TourMeApp, including:

• Creating and managing your account and personalized dashboard.
• Delivering multilingual virtual tour content, map locations, and event access.
• Processing enrollments and, where enabled, voluntary donations or paid event transactions through third-party payment providers.
• Enabling community features such as comments and likes on tour videos.
• Sending password reset codes and essential service notifications.
• Monitoring usage trends, fixing bugs, and protecting against fraud or abuse.
• Complying with legal obligations and enforcing our Terms of Service.

Depending on your location, we process personal data based on contract performance (providing the service you signed up for), legitimate interests (security, analytics, product improvement), and consent where required (for example, optional marketing if we offer it in the future).

You may have the right to access, correct, delete, or export your personal data, and to object to or restrict certain processing. To exercise these rights, contact us at support@tourmeapp.com. We will respond within a reasonable timeframe.

We do not sell your personal information. We may share data only in these circumstances:

• Service providers that host our infrastructure, stream video, process payments, or send transactional email, bound by confidentiality obligations.
• Administrators who manage tours, events, users, and content on the TourMeApp platform.
• Legal authorities when required by law or to protect the rights, safety, and integrity of TourMeApp and its users.
• Business transfers if TourMeApp is involved in a merger or acquisition, with notice where appropriate.

We retain account and activity data for as long as your account is active or as needed to provide services, comply with law, resolve disputes, and enforce agreements. You may request account deletion by contacting support@tourmeapp.com.

Authentication tokens and preference settings are stored in your browser's local storage. You can clear them by signing out or clearing site data in your browser settings.

We implement administrative, technical, and organizational measures designed to protect your information, including encrypted connections (HTTPS) and access controls for admin functions. No method of transmission or storage is completely secure; please use a strong, unique password and keep your credentials confidential.

TourMeApp is intended for a general audience exploring historical and spiritual content. We do not knowingly collect personal information from children under 13 without verifiable parental consent. If you believe a child has provided us data, please contact us so we can delete it.

TourMeApp serves users worldwide with content about the Holy Land. Your information may be processed in countries other than your own. By using our services, you acknowledge that your data may be transferred to jurisdictions with different data protection laws, subject to appropriate safeguards.

We may update this Privacy Policy from time to time. When we make material changes, we will update the "Last updated" date at the top of this page. Continued use of TourMeApp after changes take effect constitutes acceptance of the revised policy.